Reviews (5,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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This is the smoothest chat app that is on Shopify. Easy to use and works perfectly on our IOS devices.
Excellent. Thanks
Kjekk og veldig kjapt å komme i kontakt med kundene mine :-)
MW GUSTA
Sehr gute App. Man kann einfach und schnell mit den Kunden kommunizieren. Die Einrichtung war kinderleicht. Den Support habe ich einmal angeschrieben und mir wurde umgehend geantwortet. Den 5 Stern bekommt ihr, wenn man den Chat zu bestimmten Zeiten abstellen könnte.
Certainly does the job for a free app. Multiple staff members can respond which is a great feature. The only thing is we get double emails as one goes to the primary shop email and the second for all staff.
Great App for getting all my messages in one place. Much easier to manage and more efficient. Would highly recommend to all businesses.
Works great! Customers have started chats with me that otherwise would have just bounced. I do wish there was an easy way to schedule availability so I don't get chats past midnight :)
It's Amazing and I can Manage all my Messages here even the comments. It's easy to manage the Instagram messages and Facebook also.
Helps answer easy questions automatically and make quicker contact with customers when the auto system can't answer, PLUS make customer feel better and safer with your store