Reviews (5,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Being able to respond immediately to a customers questions ensures that we capture the sales and makes the customers feel confident in shopping with us
Funktioniert bestens! Es gibt keine Probleme.
I love this app, it keeps my email inbox uncluttered and is available on my phone and computer. The messenger integration is very helpful.
good
En mon absence shopify répond à ma place aus visiteurs et ça contribue à la confiance des visiteurs. Ce qui me dérange maintenant c'est le fait les gens moi je voulais cibler ce ne sont pas qui me laissent des messages,donc j'ignore comment shopify peut m'aider en ce sens,parce-que la plupart de ces message ont un caractère abusif et pornographique,merci aux dirigents de shopify si ils arrivent à bloquer ces gens de personnes .
goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
Hello Memories Canvas, thank you for the 5 star review!
We'd love to make Shopify Chat great, so if you have any suggestions as you are using the app, please do let us know.
Or, if you ever need any help or have questions, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
An incredibly helpful channel of communication with my customers that has made all the difference. Time and time again, Inbox has helped me to get to know my customers better.
Good app you all should try it you will like it. It really helped me with get in touch with my customers in all social media
Great app I enjoy using the Shopify box, gives me messages all in one place instantly. Integrated with other apps such as meta facebook.
J'apprécie beaucoup cette Application, elle m'a permis à maintes reprises de répondre rapidement au client(e), de le rassurer et de générer des ventes en toute simplicité, elle est indispensable pour rassurer le client qui a une question au cours du processus d'achat. Je recommande.