Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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The Shopify Inbox allows me an easy way to keep in touch with my customers. I am so glad that I included it in my Shopify store.
Thanks so much for your review, your feedback is greatly appreciated. -Ivy, Shopify Support
Excelente, me gusta mucho la manera en que puedo comunicarme más fácilmente con mis clientes, y que sea un intermediario para lograrlo por todos los medios.
no funciona.
nice app, makes communication between customer and seller much more convenient. Previously, i use manychat. But this is more fromal and more suitable for bussiness.
UPDATE: Is there a way to block the spammers from Nigeria? I've had 4 in four days... seems that telling them to F*** OFF and GO AWAY and TAKE ME OFF YOUR LIST doesn't work on them!!!!
I'm not going to hit you with lower stars, because it does do what it's supposed to do... It's an AWESOME app... the customers love it. And I like the way it can come into my cell phone and I can respond quickly and personally. The customers rave over that.
The ONLY thing is that we do own two Shopify Stores and we can't figure out how to have both of them come in to my phone. While my son runs the other store, it's *me* the customers are used to dealing with - so I want to be the one answering the questions.
The glory of this app is NOT having to go log in to see if anything is there a few times a day - so this not being able to have multiple stores come in to the app is a problem.
IF you add the multiple stores, please make sure that we can see where the message is coming from when the customer sends one.
THanks so much.
Hello, there. Thank you for sharing your review with us. I understand you have some problem customers you are looking to block from your Shopify Inbox. Our latest update includes the option to block certain users and conversations. In a problematic chat box, simply click on the exclamation point in the top right-hand corner.
As for using the app with two different stores, they can easily be switched between via the Shopify Mobile app. If using this method, you can view the messages related to each store in your Apps > Shopify Inbox section. If I am missing a particular pain point here, please feel free to elaborate on it so we can include your feedback for consideration. Connect with us via this direct link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
Dit is een heel functionele app en een echte toevoeging aan het Shopify platform. Reeds veel klanten geholpen met de Inbox.
//:Date; 09-29-2023
" This is a great way to sell international "(X;_ G.R.I.M), To other well know states and country's to help better the production of the world; help make things easy for both sides of the party, were not byeist here.
Signing Out;
X: G.R.I.M
I use this app to help me get my messages, and to lessen the response time. Now I need to add it to my mobile phone
Great and easy to use
Esse app ajuda demais. Integrar ele com o instagram me auxilia a dar suporte ao site e ao instagram ao mesmo tempo.