Reviews (5,780)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.
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Easier than Gorgias the high cost soltuion. it was on my phone and even creates automated email to remind me of conversations that I may have missed. Don't always look for the expensive solutions
Honnêtement, je ne pensais jamais que les gens utiliseraient le tchat pour me contacter, mais c'est un des plug-ins qui me donne le plus de ventes ! C'est un must, et c'est gratuit en plus.
gj!! I love everything about this exclusive feature..? :D :D :D :D :D :D :D :D :D :D :D :D :D :D Give me amazon.com x 1 billion. would love to put my store on youtube and amazon and apple music1!!!
I will recommend
Works great.. we are happy.. also nice with the prewritten questions and answers. Made life a little bit easier for us.
Great app to communicate with the customers with real-time and automated messages being the top-rated feature.
Gut, keine Beschwerden. Gut Gut Gut, Nix Stört. Schönes Design. Guter Style. Einfach Gut. Super. Klasse
Hello OUTDOOR_GER, thank you for the 5 star review!
We are so pleased that you have no complaints about the app and that you like the design/style. We hope the app not only helps with customer service but also helps to increase conversion for your business!
If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
So far so good! Love how easy it was to set up. Simple interface, app on my phone - just turn on notifications!
Hello Power eBikes, thanks so much for your review! I am super happy you are finding it easy to set up and use. We know merchants are busy, so we try to keep the learning curve to a minimum, while delivering a robust experience.
If you ever need any assistance or help with Shopify Chat or Shopify Ping, just get in touch with our team, ping@shopify.com.
Hope that helps and all the best!
Best regards,
Veronica N.
Senior Support Specialist - Ping
great
very simple and easy to use many features not worked out yet! but good expereince so far. Thanks Shopify