Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

August 24, 2023

"Inbox Shopyfi es un servicio excepcional que se destaca en la mejora de la comunicación con los clientes. Esta plataforma proporciona las herramientas necesarias para mantener un diálogo abierto y eficiente con los clientes, lo que resulta en experiencias excepcionales para ellos.

BUHSTORE
Colombia
4 months using the app
January 27, 2024

Muito bom !!!

Poloro Health
United States
4 months using the app
August 24, 2022

This is very great apps. This services very quickly. So, I am very like it. This app looking like it's fine.

Sugar Foot Xtreme
United States
4 months using the app
December 28, 2023

So far so good. It's been helpful to engage with customers that don't want to call our 1800 number or can't get through for other reasons. They can easily leave a message and come back it it when they're next on, or reply via the email that gets sent to them.
Very handy to be able to offer products and upsells or discount codes to customers. highly recommended you use this FREE app to increase customer engagement for your brand.

Porters Lux
Australia
4 months using the app
September 7, 2022

Fit, exactly what I wanted. Can help me solve the communication channel with customers. It is recommended to use it to achieve point-to-point communication.

https://www.xuibol.com
China
4 months using the app
October 25, 2023

O aplicativo é excelente, gerencio as conversas sem ter que ficar com a encheção de saco pelo WhatsApp. É possível configurar respostas automáticas para que os clientes já tirem suas dúvidas antes mesmo de chegar a um suporte humano. Isso dá agilidade e passa conforto para os clientes que não precisam esperar alguém atendê-lo.

Mr. Zurique
Brazil
4 months using the app
January 24, 2024

Works well and makes simple customer support easy

Print Panda
United Kingdom
4 months using the app
September 1, 2022

A good way to communicate with customers. Easy and effective communication. Best of all this app is totally free.

Premium Jerseys and Collectables
United States
4 months using the app
April 6, 2022

We open up the first Thursday of the month to serve our community. The chat feature allows our customers to reach out to us regarding questions, their order or any other information. Our customers love it.

Holy Trinity Greek Orthodox Cathedral Events
United States
4 months using the app
December 27, 2023

A great tool to stay engaged with clients!

Upcycled NYC
United States
4 months using the app