Reviews (6,135)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

December 4, 2023

Works very well

Bishyika
United Kingdom
4 months using the app
November 19, 2023

muy buena para establecer contacto con clientes

StoreJoe
Colombia
4 months using the app
September 16, 2023

Funciona muy bien

Eitesur - El aceite de siempre
Spain
4 months using the app
July 30, 2023

very good. its working as intended and without problems. i will keep using it. the only minus its i get a lot of scamers messaging me i dont know if that because somehow the app has shopify sites listed somewhere or its like this for everyone .

One Stop Shop
Switzerland
4 months using the app
Edited April 3, 2023

Good live chat app. I prefer Shopify inbox to the rest of similar live chat apps across the Shopify app store.

AirSlides™
United States
4 months using the app
March 13, 2023

Très efficace pour chater avec ses clients, dommage que le client ne recois pas le message pour email avec notre adresse email professionnelle

Euro Berger
France
4 months using the app
December 15, 2023

Its a great service

Sassoon Spices
United States
4 months using the app
July 13, 2023

awesome tool to use for website chat.

Handsome Fashion
United Kingdom
4 months using the app
January 28, 2024

It is good to install and use.

Shop Happy
India
4 months using the app
September 12, 2023

Easy to use

Sneaker Avenue
South Africa
4 months using the app