Reviews (5,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
Refine
-
By rating
Gut, keine Beschwerden. Gut Gut Gut, Nix Stört. Schönes Design. Guter Style. Einfach Gut. Super. Klasse
Hello OUTDOOR_GER, thank you for the 5 star review!
We are so pleased that you have no complaints about the app and that you like the design/style. We hope the app not only helps with customer service but also helps to increase conversion for your business!
If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
very simple and easy to use many features not worked out yet! but good expereince so far. Thanks Shopify
Great for the store but there needs to be a way to view all inboxes when you have multiple stores.
A great app for business development. My clients and visitors to my site are always in touch with me, and this is very important. I recommend this app to everyone.
Great application i have downloaded Appstore version and helps me communicate with customers on the go
Prima app, voordelen het is gratis maar de layout is ook mooi voor op je shop. Ook het dashboard werkt prima, echt een aanrader!
Super System
buena aplicacion para comunicarse con los clientes y automatizar mensajes!
ventajas a la hora de compartir productos, descuentos, imagenes..
Ótimo. Melhor experiência possível junto ao seu cliente. Oferece comodidade e facilita o atendimento esteja onde você estiver...!!!
good