Reviews (5,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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It's very convenient. The only disadvantage may be that you can't translate every sentence.but it is very useful~!
La he instalado hoy, por el momento bien. Me parece muy práctico que puedas contestar mensajes tanto desde el ordenador como desde la app del móvil.
It is very handy and efficient for communicating with customers, also I can send files and pictures, etc which is very convenient.
Great and easy to use
Awesome app. I love it and will recommend to my friends. Thank you shopify for this amazing app. Goooooood!
Jusqu'à maintenant, j'adore cette option ajouté à mon site. Je me sens davantage disponible pour répondre aux questions immédiates des personnes qui visitent ma boutique. Merci!
Hello Artistic Paradox Co, thank you for the five star review!
I'm so glad to hear that you are finding Apple Business Chat an easy way to communicate to your customers. If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com
All the best to your future success!
Ruby C.
Senior Support Specialist - Ping
Really good, it's reduced our email enquiries and increased sales.
Would love to see more automations in the app
Es una aplicación muy completa, estoy tratando de conectarla con instagram para que todo sea mas rapido. Muy buena.
muito rápido e prático, obrigado pela atenção ok ok muito rápido e prático, obrigado pela atenção ok ok
Very effective and responsive. AI feature is very helpful.