Reviews (5,694)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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For a free inbox app, it does the basics and does them well.
Salve, consiglio questa app perchè oltre ad essere efficente, dispone di un vasto bacino di utenti.
very easy and useful
good experience
Semplice, intuitiva e utile. La sto usando da pochi giorni ma sembra fare il suo dovere
Dit is een heel functionele app en een echte toevoeging aan het Shopify platform. Reeds veel klanten geholpen met de Inbox.
I use this app to help me get my messages, and to lessen the response time. Now I need to add it to my mobile phone
Esse app ajuda demais. Integrar ele com o instagram me auxilia a dar suporte ao site e ao instagram ao mesmo tempo.
I used this app to help me setup priority products, haven't see the result of the finish task. Can't say I did not enjoy using this app.
Hi Brand Fashion Retail, thanks for the review!
We hope you that you are enjoying using Shopify Chat. If you ever need assistance, please contact us directly at ping@shopify.com or via the support link inside the app on your phone.
Thanks again,
Ruby C.
Senior Support Specialist - Ping
Keeps me connected with potential buyers