Reviews (6,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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It just works, and I don't have to pay anything extra for it. It has made customer interaction a thousand times more feasible, convenient, and effective.
I get my messages every time a customer contacts me. It's easy to set up, and I love how nice it looks. Thank you!
perfect
very good loved in xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello The Dog Face Official, thanks for the 5-star review!
Yay! So glad to hear that you love the Shopify Chat app. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Todo bien. Sugerencia: nos gustaría poder buscar los productos por UPC, dentro de Shopify Inbox
This app makes my life easier especially the auto forward to customer's email when the customer is offline.
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It Made connection with my customers very easy and much effective for customer satisfaction. Very easy to use and it is free.
It is nice to use shopify chat! Thank you very much! I would like to recommend you to use it. We sell gun safe box through shopfiy.
Hello Gun safe box, thank you for the wonderful review!
I am so glad to hear that you would recommend Shopify Chat to other merchants.
If you ever need any help with Shopify Ping or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
Works flawlessly. tried a few other apps prior and shopify nailed it with this integration. Great work.