Reviews (6,138)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

March 3, 2024

easy to install and build up website!

CoolCustomJerseys
United States
4 months using the app
February 9, 2024

Great way to connect with customers!

Bloc Bags
United States
4 months using the app
January 9, 2024

This app is really very very usefull for shopify store woners.

Bhaarat Vogue
India
4 months using the app
September 15, 2023

Sehr gut, ich kann nur jedem empfehlen.

Ladenxl
Germany
4 months using the app
March 30, 2022

Pas mal ! j'utilise cette application avec une boutique Facebook en ligne ainsi que pour mon propre site, les client commence a affluer . Merci

Artmusiclitte/Artmusics Relays
France
Over 4 years using the app
December 1, 2022

SHOPIFY INBOX IS GREAT APP TO CHAT WITH CUSTOMERS. ALL MY CUSTOMERS ARE ABLE TO TALK TO ME LIVE AND MORE SALES IS GOOD.

EGIFTHOME
United States
4 months using the app
January 24, 2024

Great tool, makes replying and seeing what our customers need much quicker!

JordiLight Inc.
United States
4 months using the app
August 12, 2022

Só os avisos de mensagens que estão chegando atrasados, mas fora isso é um aplicativo muito bom. Gosti

Anttiopa.com
Brazil
4 months using the app
August 30, 2023

Shopify Inbox is great and it keeps shop owners in communication to answer questions from a customer

Harmony Luv Brand
United States
4 months using the app
September 8, 2023

Buenas muy util

Filmadorasperu
Peru
4 months using the app