Reviews (5,702)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Easy to navigate and use. I like the way it shows the customer's cart amount while the customer is typing the message.
Je trouve intéressant de pouvoir communiquer avec un client par ce outil. Il me faut de la pratique pour l'utiliser efficacement. Super !
Hem ücretsiz hem de işlevsel. Süper bir uygulama.
me mantiene informado sobre los mensajes que me llegan de otras redes sociales, aun me encuentro en la etapa de aprendizaje, algunos mensajes lo respondo algo tarde pero se que este es un trabajo continuo.
Very user friendly and helps to answers questions from customers faster.
Very usful. Much more accessible to our customers who can not find our email address, and also the chat will target the specific item they might have a question about. I have found that the auto generated suggested messages are not always accuarte, saying we have something in stock when, in fact, we are out of stock. Overall it is a postivie experience.
Works well as we love to have interaction with our customers and answer questions. Communication is most important !
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Very easy to use and well set up. Thank you
Very easy to use, and I get notified of all customer messages in one place. Link to social media channels easily.