Reviews (5,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication features that enhance customer service efficiency and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and mobile accessibility, which allow for managing customer interactions on-the-go. Key features like quick replies, automated responses, and customization options, along with spam detection, are noted for saving time and maintaining a clean communication environment. Additionally, it's recognized as a cost-effective solution with substantial functionality at no extra cost.
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NOUS AIDE A COMMUNIQUE EN DIRECT AVEC NOS CLIENT
bom de mais adorei .estou muito feliz .gratidao. ficou bom agora os clientes entrao em contato po imail
Very good!!! The new experience for our store. Very good! Exelent. Perfect for now! Esta muy buena la app
Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails.
On/off switch or automation for working hours would be a plus. Overall, excellent app.
It's easy to use and notifies you when customers message you. The only thing I wish it did is text you when someone reaches out. They do have an app, though!
The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.
Easy to set up the chat. It helps us to respond to customers on time.
This app has really helped me connect with my potential customers instantly and I am confident this has helped increase conversion by at least 25% (we are a small, but growing startup)! The phone app helps me stay alert whenever a customer is trying to ask a question to complete a purchase, or it routes to our support email address so I can answer while away from service.
The integration with shopify is very nice. Order information, number, customer. It's all there. Only thing is that the app on my iphone is quicker than the website. Sometimes the browser is like a minute slower with the message. Not perfect for a chat app.
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