Reviews (5,707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its real-time communication features that enhance customer service efficiency and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and mobile accessibility, which allow for managing customer interactions on-the-go. Key features like quick replies, automated responses, and customization options, along with spam detection, are noted for saving time and maintaining a clean communication environment. Additionally, it's recognized as a cost-effective solution with substantial functionality at no extra cost.
Refine
-
By rating
Super handy and great to take care of customer questions and inquiries. Continue making great apps like this and soon you won't need an app store!
The chatbox is great to have only if we can respond in time.
The notifications are quite late. This needs to be improved.
Hi there, ICKREATE. Thanks so much for taking the time to a leave a review for Inbox. This delay issue you're seeing with notifications is something our team is aware of, and is actively working on resolving. If you could, it would be great if you reached out to us via this email address: inbox@shopify.com, so we can collect some data regarding the device you're using where notifications are slow. This information would help the team in resolving this issue. Thank you. -Imogen, Shopify Support
お客様の利用度が高いと思います。
This app is perfect
During the conversation, products and stocks are ready , you can use this app that shopify Inbox. recommend
I enjoy using the app, it helps me communicate easily with my customer, that way I can provide them with the information they need.
facile d'emploi
AN AMAZING APP! a literal cheat code. shows if customer has items in cart, online offline and lets you QUICKLY respond to customers. 10/10
Bien en general. Falta incorporar el link de la página de dónde realiza la pregunta, de forma de identificar el producto por el cual pregunta
works well to solve any initial customers requirements or worries after purchase. I dont have any more characters to make the 100 min characters for review!
It is a lot better than when the app first came out but it's annoying that you still cant switch between stores without completely logging out.
Hey there, Freckled Sage. Thanks so much for taking the time to leave us a review for Shopify Inbox. Your complaint about having to logout entirely to switch between stores is one that we have absolutely heard of before. I'm happy to let you know that I will be taking this feedback to our Product Development team, so they can look into adding some sort of switching functionality in the future. Though I can't comment on a timeline, you can rest assured that your feedback has been delivered. -Imogen, Shopify Support