Reviews (5,709)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication features that enhance customer service efficiency and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and mobile accessibility, which allow for managing customer interactions on-the-go. Key features like quick replies, automated responses, and customization options, along with spam detection, are noted for saving time and maintaining a clean communication environment. Additionally, it's recognized as a cost-effective solution with substantial functionality at no extra cost.
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I am creating a website for the first time and it is as simple as 1,2,3. Too good to be true!! Kudos to team Shopify.
Hi Nutrishastra, thank you for the kind words and the 5-star review!
I'm thrilled to hear that you find the app easy to use. I hope this tool leads to more conversations and conversions. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com
All the best!
Ruby
Senior Support Specialist - Ping
Una app que se encuentra limitada en su personalización. No está la opción para mover el chat mediante código.
Thank you for your support Shopify Inbox and we hope that we can continue to be a part of your journey.
Das Handling ist super, wenn man noch eigene Ordner machen könnte wäre es perfekt. Unsere Kunden schätzen den Service sehr! Auch dass man direkt Produkte in die Unterhaltung einfügen kann.
Es una herramienta útil y complementaria a una tienda de comercio electrónico donde la comunicación con el cliente es importante.
Before I can open "in box" on home page, now I have to go to App and Sales channel to open it. It is more steps
很好用，五星好评
The app is great, we're waiting for Shopify AI integration!
It's going to be revolutionary for improving the customer experience !
Thanks for making this app. it helps me communicate with my customer easily. I'm new so maybe ill edit it in the future if but if still, good ill leave it like this
It's so easy and saves a lot of time. It's way better than it seemed at first and Imglad I tried it.