Reviews (5,709)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication features that enhance customer service efficiency and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and mobile accessibility, which allow for managing customer interactions on-the-go. Key features like quick replies, automated responses, and customization options, along with spam detection, are noted for saving time and maintaining a clean communication environment. Additionally, it's recognized as a cost-effective solution with substantial functionality at no extra cost.
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It's so easy and saves a lot of time. It's way better than it seemed at first and Imglad I tried it.
Estou gostando bastante do app, muito intuitivo e um bom canal de comunicacao, ja que nossos clientes estao em todas plataformas.
great I like it got 2 email in a hour from to customers and they going to my storer now to buy something
Fácil de usar, y tiene conexión directa a FB messenger! excelente trabajo por parte de la plataforma shopify
This app does not support image. you won not able to see on your mobile. it's completely disappointed.
Thank you for getting in touch and for writing your review. The Shopify Inbox app allows you to upload and share images with your customers via your mobile device; I just tested this myself in my iPhone and was able to share an image successfully. I would recommend referring to our documentation on setting up the app (https://bit.ly/3Dapxxx), and if you're still having issues, you can contact our support team directly who'd be happy to assist you with this image load problem you're seeing on your mobile phone: https://bit.ly/2AWw5VA. -Victor, Shopify Support
I have a iphone and it tells me i have to go to my desk top to pick app i want to add. I cant even get this to work computer say it cant load because its an app and not a program. page just sits and flashes.
It can't support guide visitors to leave emails, not phone numbers in North American. We can't adjust the setting.
Great app! Shopify keeps improving to present solution to its customers always making it easier to have an online store.
working good this is a very good app with many options available I m happy with this app recommended to all
using shopify inbox created a great convenince for me it allow me to manage and interact with my customers even when i am faraway from my computer,,it is a great experience and i recommend it to everybody