Reviews (5,709)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time communication features that enhance customer service efficiency and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and mobile accessibility, which allow for managing customer interactions on-the-go. Key features like quick replies, automated responses, and customization options, along with spam detection, are noted for saving time and maintaining a clean communication environment. Additionally, it's recognized as a cost-effective solution with substantial functionality at no extra cost.

January 12, 2024

I love it! Its so easy and accessible.

Marta Scarampi
Italy
About 1 month using the app
January 19, 2023

This service is awesome and so easy to use! highly recommended for anyone with a shop on Shopify. Looking forward to see what else this can do!

Ninja Transfers
United States
About 1 month using the app
August 26, 2022

i love it thank you all for this. great work you are amazing i love it thank you all for this. great work you are amazing best regards

Meghriby
Morocco
About 1 month using the app
December 30, 2023

Good Service

Cyphon
India
About 1 month using the app
May 17, 2022

es una forma increíble de no perder ventas, desde luego la app funciona genial. de las 3 veces que me han escrito por el chat, en 2 he cerrado venta

The Witch's Cabin
Spain
About 1 month using the app
August 1, 2023

Fijne app, werkt goed en overzichtelijk. Gelijk inzicht in klanten en bestelgeschiedenis van deze...

BEARLifestyle.nl
Netherlands
About 1 month using the app
September 29, 2022

Esta aplicación me ayuda a gestionar la comunicación con los clientes de forma fácil y cómoda. Proporciona un servicio esencial de primera respuesta, que ayuda al cliente a saber que te importa.

Mundo C&R
Spain
About 1 month using the app
October 26, 2023

Recomendo.

Terrapura
Portugal
About 1 month using the app
December 12, 2023

einfach in der Handhabung, efficient, macht das was es versprichst -

Edelposten24
Germany
About 1 month using the app
February 26, 2022

I like the app the only thing that made me give it three stars is everytime i log in it state we were unable to authenticate you you must confirm your account before logging in. So fustrating.

Mad Dog Fabrics
Canada
About 1 month using the app
Shopify replied March 16, 2022

Hey, there. Thanks for reaching out about this; I'm sorry to hear that you're having trouble logging into the app. There are a number of reasons that you may be receiving this error - I'd recommend double checking that both your app and your device are on their most recent update, and that you're logging in using the same credentials that you use to access your Shopify Admin. If all of this is correct, please contact our live Support team who can look into this further for you: https://bit.ly/2AWw5VA. Cheers! - Brie, Shopify Support