Reviews (4,781)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

February 6, 2024

Updatech
Chile
About 2 months using the app
February 14, 2024

norliving
Denmark
7 months using the app
January 17, 2024

Orthohouse
Cyprus
Over 2 years using the app
February 27, 2024

Cornhole America
United States
3 days using the app
January 29, 2024

Pictorial Energy Prints
United States
4 months using the app
May 24, 2024

GIGA STUDIO
Georgia
About 1 hour using the app
January 22, 2024

Swaha
United States
About 1 year using the app
February 21, 2024

EasyGo
Chile
5 days using the app
February 7, 2024

Smart Shopping Saving
Canada
29 days using the app
January 27, 2024

Furry Friends
Slovakia
5 months using the app