Shopify Inbox , 4,561 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

November 27, 2023

Bee Rx
United States
Over 1 year using the app
November 21, 2023

Cryolipolysis Slimming Machine
China
Over 2 years using the app
November 24, 2023

Aronia Vital
Switzerland
Almost 2 years using the app
November 23, 2023

Mormors Loft
Denmark
About 2 years using the app
December 7, 2023

Asa Essence Herbal Apothecary
United States
4 months using the app
December 19, 2023

Natural Bereket
Belgium
9 months using the app
November 24, 2023

Paellíssimo
Spain
Over 1 year using the app
December 12, 2023

Bella's Yard
United States
About 2 months using the app
November 20, 2023

Vélo Électrique Dépôt - Vente et Service - (438) 865-8356
Canada
About 2 years using the app
November 29, 2023

SILCO HAUS
Australia
11 months using the app