Reviews (5,656)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

October 4, 2024

JACK & JONES Cyprus
Cyprus
Almost 3 years using the app
October 24, 2024

ChersDelights Leather Apparel
United States
Almost 2 years using the app
October 1, 2024

KK Leather
Pakistan
Over 2 years using the app
October 7, 2024

Wireless Hotspot - Chatr Authorized Dealer
Canada
Over 2 years using the app
September 20, 2024

LOD Toy Soldiers
United States
Almost 3 years using the app
September 27, 2024

Simply Elegant Glass
United States
Over 2 years using the app
October 3, 2024

Boss Vapes
Canada
Almost 2 years using the app
September 12, 2024

Village Cycles
New Zealand
Almost 3 years using the app
November 4, 2024

Blackfeather Dancewear
United Kingdom
About 1 year using the app
September 25, 2024

Giovana Collection
United States
Almost 2 years using the app