Shopify Inbox , 4,303 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing real-time customer communication, leading to improved service and increased sales. They value its seamless Shopify integration, mobile functionality, and direct chat product links. The Quick Replies and automated responses are praised for saving time. However, some merchants seek more customization, advanced features like AI integration, proactive messaging, and improved reporting. The app's reliability and Shopify's support are highly valued.

October 25, 2023

Anorex Radiant Allure
Canada
3 months using the app
October 31, 2023

PFG Health
Italy
About 1 month using the app
September 30, 2023

veloofleur
Belgium
Over 1 year using the app
October 21, 2023

Abdima Stores
France
4 months using the app
October 26, 2023

S.A.D STORE
Australia
2 months using the app
October 22, 2023

Collector's Avenue
Canada
3 months using the app
November 8, 2023

ArtisanBaker
Romania
14 days using the app
November 12, 2023

7 Deadly Stitches
United States
4 months using the app
October 20, 2023

Redfever
India
3 months using the app
October 23, 2023

The MiniWarGaming Forge
Canada
3 months using the app