Reviews (5,656)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

August 19, 2024

Carifex
United States
Over 4 years using the app
August 16, 2024

SkiUphill | RunUphill
Canada
Almost 5 years using the app
September 9, 2024

Forces Inc
Canada
Over 1 year using the app
September 3, 2024

Sir Tile
Portugal
Almost 2 years using the app
September 5, 2024

AvantDentalSupply
United States
Over 1 year using the app
August 19, 2024

Uluwatu Collection
United States
Almost 4 years using the app
October 25, 2024

BLUSH KIDS INC.
United States
6 months using the app
September 17, 2024

GoinG
Greece
11 months using the app
August 19, 2024

Jamesdar
United States
Almost 3 years using the app
August 20, 2024

BM Parts
Bulgaria
Almost 3 years using the app