Reviews (4,812)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

December 27, 2023

CheebaPet, Inc.
United States
4 months using the app
December 3, 2023

Finesse Threads
Pakistan
4 months using the app
November 7, 2023

Altitudo Audio
Canada
Almost 2 years using the app
October 23, 2023

Fran Denim
United States
About 3 years using the app
December 8, 2023

TechnoGlam.Accesorios
Spain
2 months using the app
November 27, 2023

Burrbaby
United States
6 months using the app
November 28, 2023

Peace Of Stage LLC
United States
5 months using the app
November 3, 2023

Soeks.Store
Canada
Almost 2 years using the app
November 9, 2023

Phannie Potter - Art & Beyond
United Kingdom
Over 1 year using the app
November 8, 2023

MAZLÍČKOF
Czechia
Over 1 year using the app