Reviews (4,818)

Overall rating
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

November 8, 2023

About 1 year using the app
December 4, 2023

3 months using the app
November 5, 2023

Macrotech Solutions
Over 1 year using the app
November 14, 2023

United States
11 months using the app
October 31, 2023

United States
Over 1 year using the app
December 18, 2023

United States
19 days using the app
November 17, 2023

United States
9 months using the app
October 5, 2023

Philosophy Australia
Over 3 years using the app
November 13, 2023

Salty Dog Mercantile
United States
11 months using the app
December 13, 2023

United States
About 1 month using the app