Reviews (4,812)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

December 5, 2023

Modish-Motif
Greece
3 months using the app
December 1, 2023

LUTF Football Clothing
Canada
4 months using the app
December 8, 2023

Silverton Boots
United States
2 months using the app
November 22, 2023

樂墨LUMOS官方旗艦店-燙金工藝 文創媒材 購物中心
Taiwan
8 months using the app
December 19, 2023

Natural Bereket
Belgium
9 months using the app
November 15, 2023

Cheap Toilet Tank Lids
United States
11 months using the app
November 10, 2023

dein-Onlineheadshop.de
Germany
About 1 year using the app
October 19, 2023

Make My Shoes Lab
South Africa
Almost 3 years using the app
December 13, 2023

PremiumSheinUSA
United States
About 1 month using the app
December 4, 2023

GlamShopTN
Tunisia
3 months using the app