Reviews (4,747)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

November 18, 2023

UtopiaLifeStudio
Hong Kong SAR
6 months using the app
October 19, 2023

apothikimou.gr
Greece
About 2 years using the app
October 29, 2023

PeauleyHome
United Kingdom
Over 1 year using the app
November 9, 2023

MEDUSA BAY
Spain
9 months using the app
November 23, 2023

Ajs dorm
Sweden
4 months using the app
May 1, 2024

My Art Box
Canada
October 26, 2023

Bluum Maison
Canada
Over 1 year using the app
November 9, 2023

Studio B+ARS Outlet
Italy
9 months using the app
September 17, 2023

CellsDividing
United States
Almost 4 years using the app
November 17, 2023

Brazilian Shop
Brazil
5 months using the app