Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

July 17, 2024

Very bad customer service, trying to reach out since 1 day but showing errors.

FORTITUDE Store
India
4 days using the app
June 6, 2024

I love this app it helps me connect with my customer and help them find what they are needing for the quilting projects.

Mad Moody Quilting Fabrics
Canada
About 4 years using the app
Edited June 18, 2024

Its okay app, but not the best in the market. I am using it because its free.

Canada Greenhouse Kits
Canada
Over 1 year using the app
July 6, 2024

It has been easy to use, and I found it works well in real time.

Soulfully Aligned
Australia
21 days using the app
June 18, 2024

It works great!

Seoul Store
Australia
10 months using the app
June 12, 2024

Easy to Use and very straight forward.

Bones and Rattles Boutique
United States
Over 1 year using the app
July 3, 2024

very nice and great.

Mom and Dad Lets Shop Together
United States
26 days using the app
July 1, 2024

user-friendly interface for conversation with customers

GlobelGallery

Globel Gallery
United Kingdom
About 1 month using the app
June 23, 2024

Works great!

happybanjodude
United States
4 months using the app
July 15, 2024

Great product.

Cuddly Den
United Kingdom
5 days using the app