Shopify Inbox , 4,202 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

November 3, 2023

It's easy to use, and has everything I need to chat with my customers in real time. The option to "add a discount" makes the converstions more valuable to my customers as well and encourages them to chat again. :-) Thanks!

Orchard Hill Novelties
United States
9 months using the app
March 25, 2024

ottima

ELECTRI
Italy
Over 2 years using the app
December 6, 2023

The best and most friendlies platform

Clique Apparel
United States
7 months using the app
November 28, 2023

I love how easy it is to use.

Msmakeit
United States
About 3 years using the app
February 2, 2024

L'équipe technique n'est pas réactive quant au problème de forcer le client à donner ses informations personnelles avant de pouvoir accéder au chat.

Plouf!
France
About 1 year using the app
December 20, 2023

It does the job!

NØJ APPAREL
United States
2 months using the app
March 18, 2024

simple a comprendre

LES CRÉATIONS DE GRAZ
France
4 days using the app
December 15, 2023

increible para solventar dudas a clientes

Urban Fashion Tenerife Online
Spain
Over 3 years using the app
November 9, 2023

I love getting notifications so I never miss an inquiry from a customer. The only thing is I don't know if it screens spam or bots.

Lauren Simone Publishing House
United States
11 months using the app
January 23, 2024

Excellent app. Love it!

TRUE Palm Oil
United Kingdom
29 days using the app