Reviews (5,733)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

June 12, 2024

bom!

DBN-artes
Brazil
26 days using the app
June 2, 2024

It works as advertised, just a little slow.

StrongArm Sport
Canada
3 months using the app
May 24, 2024

Keeps me close with my clients, love it.

Girl Next Door
Cyprus
10 months using the app
May 16, 2024

Works good

CFG - Cable Free Guitar
Israel
About 2 years using the app
May 16, 2024

I wish there was more flexibility in the front-end interface

Minaym
United Kingdom
About 2 years using the app
June 6, 2024

Es lejos la mejor plataforma para crear un negocio de la nada, con razón es tan popular.

Me felicito de haber incursionado en este proyecto.

Ahora a trabajar y esperar los resultados.

Si Recibes Pagas
Chile
About 2 months using the app
June 15, 2024

Fenomenale, semplice da applicare all'ecommerce e molto utile.

Clarissa Cosmetics
Italy
15 days using the app
June 5, 2024

Suveränt redskap!

Mjölkshop.se
Sweden
2 months using the app
May 9, 2024

best tool to engage with customers :)

Great Functional Goods
Australia
Over 3 years using the app
June 1, 2024

I am extremely impressed with this app! It offers real-time communication and seamless integration, making customer interactions smooth and efficient. The "Quick Replies" feature is a game-changer for providing fast and effective customer service. I love how I can offer products or discounts directly through chat, which has significantly improved my sales.

The automated responses and instant answers save me a lot of time, and the app's ability to consolidate customer interactions and provide insights into customer behavior is invaluable. I also appreciate the feature that allows me to send tracking updates and responses to missed chats directly to customers. This app has truly enhanced my customer service experience, and the user-friendly interface makes it easy to use.

Highly recommend it to any merchant looking to improve their customer service and sales!

WINLY
India
3 months using the app