Reviews (5,733)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

June 21, 2024

é um otimo chat para começar a atendimento

Trendshop
Colombia
About 2 months using the app
January 31, 2024

I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.

Eureka Fabrics
United States
Over 4 years using the app
June 20, 2024

Superbe application !!

AFTER VAPE
France
3 months using the app
January 19, 2024

Great way to chat directly with your customers to address any questions, issues, or concerns while they are viewing products in your online store. We receive various emails daily and this inbox has helped product messages stand out and not get lost in the emails.

Luxe and Stone Clothing
United States
6 months using the app
January 20, 2024

Gives our customer a quick and easy way to speak to us about our products and services.

Eclectic Lady
United States
About 2 years using the app
March 29, 2024

From the start it has been helping us to improve our customer service

Demeter Fragrance Library
United States
About 1 year using the app
May 10, 2024

I love this app, it gives me insight into products

Angel Crafty Kreations
United States
About 2 months using the app
Edited August 19, 2024

这款App非常方便,唯一的不足就是中国大陆的用户需要翻墙才可以正常打开使用

Girlslucky
China
6 months using the app
July 3, 2024

Muy buena, me permite tener una cercania con el cliente y genera mas confianza al momento de la recompra o primera compra

Ignis
Peru
8 months using the app
December 10, 2023

Very helpful app to communicate quickly with my customers no matter where I am at. I like how easy it was to install it and that it includes a mobile app so I get notifications right away when customer needs assistance.

Sports Roses
United States
6 months using the app