Reviews (5,733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Muy buena
Such a great app making conversation easy
I would recommend this app because it is a very easy way to connect with your customers and simple to use, it is user friendly.
Would be great if there were additional features;
1. landing page, this would allow you to share a contact us page where a customer is prompted to begin conversing.
2. an email address, then this could be used for unified communications, emails are received as chats and can be responded to as chats.
Hey, there! Thank you for your feedback! These additional features sound great and I have added them as feedback for our developers to review. Hopefully these are features they consider adding down the line. -Maz, Shopify Support
Works well with phone app. With notifications on, I can answer customers quickly and efficiently .
good
Semplice, intuitiva e utile. La sto usando da pochi giorni ma sembra fare il suo dovere
Great App, adds another great layer to our customer service and if free!
It works as advertised and is an easy way to communicate with customers.
Facile, intuitiva, utilizzabile da più utenti. Consigliata