Shopify Inbox , 4,345 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.
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Early in testing but really easy to use on desktop and on mobile.
app molto molto tile da usare con clienti e collaboratrici approvata 100%
Love having this feature to communicate with customers and being able to share current discounts and sales
I find the Shopify Inbox to work perfectly in my store. As soon as a customer has a question and sends me a message I am notified right away and can reply quickly.
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It's amazing, Shopify is amazing.
great app, but it would be good to have some sort of notification there is an email waiting (like a sound or something)
I love this app. I've had many real time and other conversations with customers that have led to sales because of Shopify Inbox letting me know right away that a customer wants to communicate.
Would love more options/flexibility to configure. Esp the "Pre-chat Form" which I understand the purpose of, but I reckon a first name and email is all that's required. I.e a function to disable last name field would be great.
Because often the less data we ask of users, the better the uptake.
Hi, there!
Thanks for taking the time to leave a review.
I understand the need for this function as it's beneficial to your business. I'll be sure to share your feedback with our development team for further review.
You can keep an eye on our Shopify Changelog (https://shopify.link/N5vR) for any new updates/features that roll out to the platform.
Thanks! -Victoria, Shopify Support.
お客さんと簡単に連絡取れますので、とても良いと思います。