Shopify Inbox , 4,199 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

December 14, 2023

Works well for responding to questions.

The Perfect Stool
United States
About 1 year using the app
April 10, 2024

Sehr gut

comprando24
Germany
12 months using the app
November 22, 2023

wish the email is not required, only phone number.

Wellness Zone PH
Philippines
4 months using the app
April 6, 2024

Ottima App. Consigliatissima. Grazie.

Drinkshopstore.com
Italy
2 months using the app
January 30, 2024

É um método muito direto de diálogo com os clientes ou potenciais clientes. De fácil utilização

SVIT - Cosmetics
Portugal
3 months using the app
November 3, 2023

I like at if a customer has a question about a specific book and they have it in their cart, I can easily know what they are asking about.

pilgrimswayconsignment
United States
12 months using the app
December 26, 2023

il est super bien et fzcile

Candyking
Belgium
Almost 2 years using the app
October 22, 2023

I love this app! I like knowing when I can't shat right away it comes directly to inbox and I can respond that way and they will receive an inbox message.

Bert's Clay Creations
United States
About 4 years using the app
March 8, 2024

bien

CutCut.be
Belgium
Over 1 year using the app
March 23, 2024

COMUNICACION RAPIDA CON LOS CLIENTES Y FACIL ADMINISTRAR...

ICHCA - Instituto Chileno del Café ®
Chile
About 1 year using the app