Shopify Inbox , 2,639 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient customer communication and sales conversion enhancement. It consolidates all customer interactions into a single dashboard, allowing for instant responses and customizable autoresponders. Features like quick replies, product link sharing, and chat assignment are highly valued. It's user-friendly, integrates seamlessly with Shopify, and provides valuable data like customer profiles and order history. It's free, easy to onboard, and customize, making it ideal for direct customer communication, particularly for single-store merchants.
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Great app giving details of cart value if any etc. Perfect when customers need a little extra live help to get them across the line.
Perfect! Must need the edit language, and nice to have auto message which can be edit by user. Good working, waiting for updates.
Great integration and this app gives me a great way to chat real-time with customers and prospects alike.
i like it so much , it makes it easier to communicate with my clients as it is so easy to respond immediately .
Facilidad de comunicacion con los clientes y acceso a la tienda...una excelente herramienta para potenciar las ventas
Simple and easy to use. Notifications are available which makes it easy to use. Much recommended for all small business users.
Love this chat app. We use it on desktop & phone (IOS) so customers can reach us anytime or any place.
Shopifyの標準機能として､よくできていると思います。
スマホのアプリはよくできていて、お客さまの問い合わせにすぐにお応え出来ます。
FAQのツリーと統合できたり、簡単なフォームをお客さまに提示できると尚良いです。
Highly recommended easy to use. It will be more useful if could access the online shop while replying
Thank you for writing your review and sharing your feedback with us here, and we appreciate your recommendation. I will be sure to pass your suggestion onto our development team as I can why it'd be useful to be able to open the online store when speaking with a customer.
I hope Shopify Inbox continues to be of use to you and your business moving forward, and thanks again for reaching out. -Victor, Shopify Support
I used this app it helped me effectively communicate with my client's potential and current! I have resulted in better customer service with this app.