Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

July 24, 2024

It's seamless commerce. Best by far

Waterwise
India
3 months using the app
August 19, 2024

excellent as free

YAR STORE
Pakistan
29 days using the app
July 3, 2024

Great app!! It works really good.

Gretchen Scott LLC
United States
6 months using the app
May 2, 2024

I found an issue syncing my messages between my phone, iPad and desktop computer. Seems the messages are wrongly time-stamped. Earlier messages are appearing a the bottom while the latest messages appear above, on different devices.

InTrigg Hobbies
Singapore
About 3 years using the app
June 5, 2024

Two words: Quick, easy!

Southern Coffee Services
United States
Over 1 year using the app
July 2, 2024

Everything is good, except we wish we could use emojis.

Earthbound UK
United Kingdom
Over 1 year using the app
April 29, 2024

I recommend this app, fast , reliable in real time chat

Carmen's Tailoring Studio
United Kingdom
Over 3 years using the app
June 11, 2024

Parceque c'est la meilleur plateformre pour le E-commerce. avec shopify tu reste en contact avec tes clients.

Boutique Beauté Santé
United Kingdom
4 months using the app
Edited July 2, 2024

Easy to use. Enable us to provide a much better online customer experience

Distillique
South Africa
3 months using the app
November 12, 2024

Semplice, intuitiva e utile. La sto usando da pochi giorni ma sembra fare il suo dovere

Capobianchi
Italy
About 19 hours using the app