Shopify Inbox , 4,115 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

November 13, 2023

It works very well. I love that I can set the available hours and that I receive an email when someone submits a question.

Planted Technology
United States
17 days using the app
February 27, 2024

TOP mais j'aimerais faire en sorte d'envoyer un premier message lorsqu'un client se connecte et je ne sais pas comment faire.

Odygen
France
12 days using the app
December 2, 2023

Just Works!

The Clean Green Company
New Zealand
Over 1 year using the app
November 29, 2023

It works really well, but it was a little tricky to work out why multiple staff were getting notifications. I worked out it's actually set via Staff Permissions in Shopify, so all good now.

Cycle Closet
Australia
2 days using the app
April 1, 2024

EXCELENTE

Akana Technology
Peru
9 months using the app
December 7, 2023

Ottima ma non sappiamo come fare per le traduzioni in italiano.

Scracchio
Italy
11 days using the app
December 1, 2023

Works well!

UrbanEcoNook
India
About 1 year using the app
November 24, 2023

Great app and user friendly

SMK African Store
Canada
9 months using the app
December 4, 2023

Game changer, thank you!

Grip Support Store
United States
Almost 3 years using the app
October 30, 2023

Very easy to use and it has increased my sales since adding this app to my store.

The Conjure Corner Store
United States
11 months using the app