Shopify Inbox , 4,120 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

February 24, 2024

Por fin, después de varias tentativas de abrir una tienda en Shopify y entender cómo funciona, ahora he entendido y se los digo, es muy completa (he pasados por algunas empresas que proporcionan el mismo servicio), pero Shopify es la leche.

Allmart Store
Spain
1 day using the app
March 23, 2024

COMUNICACION RAPIDA CON LOS CLIENTES Y FACIL ADMINISTRAR...

ICHCA - Instituto Chileno del Café ®
Chile
About 1 year using the app
October 25, 2023

It makes doing amazing customer service a little easier

Mia Tui
United Kingdom
About 2 years using the app
January 30, 2024

Si la recomiendo, es una buena opción para poder contactar de manera directa a los clientes

Casa de Velas San Vicente
Peru
6 days using the app
November 21, 2023

I will recommend because its free and it helps getting in personal touch with the customer.

Appliance.mu
Mauritius
About 1 month using the app
March 21, 2024

Fácil de manejar y práctica

mime Minerales mexicanos
Mexico
About 1 year using the app
December 1, 2023

best to use aware every second and respond to customer on time

OG House(Original Gadget)
India
About 1 month using the app
November 6, 2023

I appreciate being able to immediately see and respond to customers if we're busy.

NanoScapes
United States
Almost 2 years using the app
January 3, 2024

Good Service

TechSolz
Sweden
About 1 month using the app
February 26, 2024

Great app!

Birdesc
Canada
10 days using the app