Shopify Inbox , 1,931 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this tool for its enhanced customer communication features, including a consolidated dashboard, live chat, and mobile-friendly interface. It offers customizable autoresponders, tracking updates, and access to customer profiles for personalized service. Features like quick replies, product links in chat, and photo sending are also highlighted. Merchants report increased response times and sales conversion with this user-friendly and free app, making it ideal for newcomers.
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Works great! Finally! A very useful feature from Shopify that makes life so much easier. Still needs a create order function while directly messaging customers, and to be able to send a checkout link in the chat to a customer without really leaving the window would be very good. I look forward to more of these updates from Shopify! Thanks!
Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is working great and making life easier for you. We also appreciate the feedback about having a create order function and send checkout links to customers without leaving the window - we'd be more than happy to share these suggestions with our Development team for considerations in future updates. Cheers! -Elias, Shopify Support
perfect as I receive messages from website, insta and facebook. dont need to use 3 app and find cusomters request/conversations.
Enter を押すと送信されるのは良くない。文字変換が頻繁にある日本語において、文章作成中のEnter は頻繁に使用するため、誤送信が頻発する。特に消費者側から文章断片が連続で送られてくるのは双方にとって良くない。
Great to chat with customers live on the site. Have made so many sales just by answering small questions or concerns customers have
Per ora funziona bene ed è comoda perché tutti i messaggi dei clienti finiscono dentro un unico posto. All'inizio avevo riscontrato un problema con la visualizzazione della chat da desktop che una volta aperta usciva dallo schermo.. poi però è stato risolto.
Hard for me to give five stars on anything these days, but this little add-on works excellent for the intended purpose.
Did great allowing customers to communicate with me. Reduced abandoned chcekouts since Clients can express any concern or ask questions they have before making an order
This is a game changer for our business, we have increased sale 10 fold being able to talk to customers . Thanks Jim
Brilliant except kit used to help me. I would like some more help to enhance my sales please. I am learning as I use it but need someone to help me
Hey, there. Thanks so much for writing a review! If you'd like to learn more about how Shopify Inbox can help you with customer conversations and increase your sales, then we've got a detailed guide on that right over here: https://bit.ly/3tVRI0N.
That being said, if you need more help with enhancing your sales using Shopify Inbox, then we'd be happy to further assist you via callback, live chat, or email. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support
We have been using this app for a while and it is very useful.
I never miss any customer. Thank you Shopify