Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

April 6, 2024

Great free chat app that has very similar functionnalities than other app that charge you 20-30$/month

Woodstock & cie
Canada
4 months using the app
March 6, 2024

Excellent app, does everything we need.

Wickedly Welsh Chocolate
United Kingdom
12 months using the app
May 10, 2024

It is nicely integrated, but sometimes hard to locate/remember where to find on the dashboard - desktop, mobile, inbox - so I can reply.

From Lex's Pantry
Canada
Over 1 year using the app
July 18, 2024

Great Customer service. Great Service

Cloudy Mattress
United States
Over 2 years using the app
April 8, 2024

Very useful for store communication with customers

Galore Bargains.com
United States
Over 1 year using the app
April 8, 2024

Really good tool and easy to use

Neo Shop
Denmark
Over 1 year using the app
June 14, 2024

so far, so good! easy app on my phone to help customers in an instant

Made by Minga
United States
5 months using the app
August 20, 2024

Works great

Shade Stopper
United States
3 months using the app
April 25, 2024

Works well, does what it says on the tin, and is reliable.

Anti Vibration Methods (Rubber) Co. Ltd
United Kingdom
10 months using the app
August 19, 2024

good

TMSmartHub2021
United States
Almost 2 years using the app