Reviews (5,733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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super, easy to use. helps land sales when customers have immediate questions while on the site. Because, let's be honest, customers nearly never read your FAQs, they take the path of least resistance. This is a nice way to timely respond.
This app is very easy to use and it work very well!
Great tool to keep customers in contact with you about their orders.
Las respuestas rápidas o predeterminadas no funcionan correctamente, las notificaciones en mobile no funcionan como deberian
Thank you for taking the time to share your feedback! Please reach out to us at inbox@shopify.com with more details about the issues you are facing with quick replies and mobile notifications and we can help find a fix for your shop.
- Shopify Inbox Team
Really great app. Allows for efficient communication with visitors.
Its a great app that helps you engage with your customers more easily.
we migrated from a paid livechat to save funds. so far it works for what we need, primarily a B2B busienss. The addition of the unified inbox assists greatly so that one person can manage the inboxes for all stores. It would be great if there was an automatic assignemnt feature so that only one perosn got notifications rather than all the users. the assigned user could then assign it to another if necessary.
Molto utile per chattare con i clienti sia da app che da mail. Funziona! Scrivono e si riescono ad avere anche conversazioni piacevoli oltre il lavoro. Consigliata!
We are seeing a good amount of customer take up on this feature
Easy to use and perfect for customer service