Shopify Inbox , 4,353 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.
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I love that I receive an email when anyone has messaged me and the inbox works efficiently and logically. It is easy to use, clear, simple and does the job. I have no hesitation in recommending it.
very convenient
goood
easy to use and set up!
Shopify inbox is an excellent sales channel to maintain the comunication in a real time with costumer
good
its great
L'application est simple à utiliser et elle est très très pratique, merci les gars
Most of my customers are unable to receive my responses even when they are online, and also my responses are going to their spam and junk folders so a lot of the times they don't even know that I've responded to their inquiries.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Inbox app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
not using my name