Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

February 19, 2024

this life change and fast way to repleis customers they have good job for ecommarice

Legendtime
France
3 months using the app
May 23, 2024

The app certainly assisted my sales big time! By answering customers questions instantly, they are more confident with your products.

Crystal Bowl of Light
Hong Kong SAR
2 months using the app
February 18, 2024

It's been easy to chat with people interested in the store directly through the chat function on the website. It gives a little notification when there is a new message, which helps me keep on top of things when people are looking for help.

Homely Features
United Kingdom
4 days using the app
July 21, 2024

Very Convenient

NEOTECH
United Arab Emirates
Over 1 year using the app
May 23, 2024

This app works as advertised. I haven't had any problems with it.

Gaddis Gaming
United States
Almost 3 years using the app
January 25, 2025

no funciona

Botega Mazarol
Spain
3 days using the app
March 4, 2024

YOU NEED A BUTTON OR OPTION TO ALLOW TO CLOSE ALL OPEN CONVERSATIONS OR OLD MESSAGES

Datsun Garage
United States
Over 2 years using the app
March 8, 2024

Very informative and helpful with growing, correcting and finding new ideas for your business.

Ambooshh
United States
Over 3 years using the app
June 3, 2024

Very easy to manage conversations with customers

LBDO
Australia
Almost 2 years using the app
Edited June 10, 2024

Its quite good but really needs a transcript email function

Off Grid and Marine Energy
United States
3 months using the app