Reviews (5,734)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Allows us to connect to visitors and customers at the right time, right when they're shopping - and gracefully handles when we're not available. Great product which helps us deliver a great service.
I love that I can stay up to date and informed when my customers need me. Shopify Inbox keeps my customers calm until I can get to their questions and they enjoy the easy use too.
It makes it easier to communicate with your customers. Organizing and user friendly.
Excellent
GREAT COMMUNICATION, IT WILL BE BETTER IF WE CAN USE OUR OWN MAIL
esta genial
Shopify me Inbox allows me to respond in a timely manner to request and questions, when I am away from my shop. Like any other app, there are hiccups, but my Customer Respond Rate has gone up and that helps with sales.
Good app,
Sam
Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.
Instant Notifications: The app sends real-time notifications to my phone whenever a customer needs assistance. Whether I’m at my computer or on the go, I’m always in the loop.
Multi-Platform Support: The flexibility to respond via both my computer and cell phone is a game-changer. I can seamlessly switch between devices without missing a beat.
Efficient Customer Service: With immediate alerts, I can promptly address customer inquiries, resolve issues, and provide top-notch service. It’s like having a dedicated support team in my pocket!
User-Friendly Interface: The app’s interface is intuitive and easy to navigate. Setting it up was a breeze, and I appreciate how it seamlessly integrates with my existing workflow.
Great!! never change! top service!!! give me 1 mont the time a