Reviews (4,952)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

March 2, 2024

excellent

Season Snaps
United States
4 months using the app
April 13, 2024

utile semplice consigliata

Tecnobicielettrica
Italy
Over 1 year using the app
April 25, 2024

awsome

OMS STORES
Pakistan
9 months using the app
December 12, 2023

great tool for converting through chats. an easy and quick way to communicate always puts customers at ease. this is helpful.

Splendor Of Africa
Ghana
Almost 3 years using the app
Edited May 17, 2024

easy to use.

Gumtek
United Kingdom
12 months using the app
June 18, 2024

Elle est pratique et facilite les échanges

Nature Gifts
France
Over 2 years using the app
January 31, 2024

its ok pretty easy to use

EasyPuff Vape Store
New Zealand
Over 1 year using the app
November 30, 2023

Easily links client profiles to chats, allowing our team members instant access to orer history and cart contents. This saves a countless amount of time and allows us to provide customized service to new and existing clients!

Garage Auto Sports
Canada
Almost 4 years using the app
February 23, 2024

quick, easy to reply to even on mobile

Aquapac
United Kingdom
10 days using the app
March 2, 2024

Very good

Alt i Sundhed
Denmark
3 months using the app