Reviews (5,733)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

February 1, 2024

A simple yet powerful app has transformed my customer communication into a seamless and efficient experience.

Cozy Handmade
Singapore
Over 3 years using the app
July 4, 2024

Great

Victoria Fashion
Oman
3 months using the app
January 3, 2024

this apps allows direct communication with the customer at the point they are considering or about to pay for goods. to be able to chat to them directly increases conversion of sales and leaves the customer more satisfied and has a positive result towards the brand

Dannah
United Kingdom
3 months using the app
April 25, 2024

Works well, does what it says on the tin, and is reliable.

Anti Vibration Methods (Rubber) Co. Ltd
United Kingdom
10 months using the app
April 17, 2024

this is essential in our day-to-day interaction with our customers.

Brassworks Gallery
United States
Over 1 year using the app
April 19, 2024

good livechat.. add whatsapp cloud api integration

Rayhan
India
Over 3 years using the app
December 17, 2023

It's a very direct way to communicate with customers.

Home Bars and More
United States
Almost 2 years using the app
April 9, 2024

Great for getting to know your customers better in a timely manner.

Splat3D
Australia
10 months using the app
March 23, 2024

What a great free app! We have eliminated the need for a phone line at our shop and we use this and a texting app instead.

Cast Away Yarn Shop
United States
4 months using the app
March 7, 2024

i don't always know i have something in my inbox, but that is my fault. i think it is great!

Emporium Vitreum Enamel Supply
Canada
10 months using the app