Reviews (4,897)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

January 31, 2024

Super user friendly and it is free! What a win!

NOM Maternity
United States
22 days using the app
February 3, 2024

Very useful!!

My Balance
United States
Over 1 year using the app
February 16, 2024

muito satisfeito - excelente metodo de atendimento - agora nao perco mais nenhum pedido

manausimpressos - O seu impresso de qualidade
Brazil
8 months using the app
March 25, 2024

Very comfortable

JLMBOX
Germany
About 2 months using the app
January 29, 2024

its realy good cause we can easily communicate with people

Urban Collection
Germany
3 months using the app
June 22, 2024

Sembra fare il suo dovere in maniera semplice ed efficace

Malini Shop
India
About 2 months using the app
February 8, 2024

ottimo app per chi vende onlne

afrodreams
Italy
7 months using the app
June 5, 2024

Suveränt redskap!

Mjölkshop.se
Sweden
2 months using the app
January 21, 2024

Overall functions are very helpful. It'd be more effective, if messages are classified/assigned to various levels according to the importance.

Pi-Mart
United States
7 months using the app
December 11, 2023

I'm not sure how many conversion that I get from this service but I help a lot of people with their pet's care.

BirdSupplies.com
United States
Over 1 year using the app