Reviews (5,733)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

January 17, 2024

I love using Shopify. It makes it easy to run a successful business. I only wish there was a better Customer Service option to speak with a real person when issues arrise.

Renu Naturals
United States
Over 1 year using the app
March 31, 2024

I would recommend this app. Supper convenient for stores owner to communicate with costumers

Electron Shack
United States
About 2 months using the app
April 1, 2024

Very simple setup and usage, I get notifications immediately on my phone when a customer contacts me, and has led to sales.

GetHydraulics
United States
5 months using the app
May 29, 2024

De momento está siendo muy útil para captar a los clientes indecisos que están navegando por la web.

Handwashbasin.com
France
3 months using the app
May 5, 2024

products are free of sulfates, parabens, silicones and other harsh chemicals that can damage your hair and scalp. They're also enriched ...

product-details-catalog-management
Spain
About 2 months using the app
March 13, 2024

Has come in very handy with responding to customers who may have any questions about our products!

Fish & Feather
United States
About 1 month using the app
January 5, 2024

Its a great free tool to save money on support options

1776 United
United States
11 months using the app
Edited February 28, 2024

Super simple integration with great features. It's a straightforward app that makes communicating with website visitors easy, while removing all the unnecessary functionality/services from other chat bots.

TayCo Brace
United States
3 months using the app
August 13, 2024

excelente

LUMEN
Colombia
11 days using the app
April 24, 2024

Best app for shopify stores. Must try it.

Genjutsu Shop
India
About 2 months using the app