Reviews (5,733)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

June 2, 2024

satistfies with this app.

IDO STORE
Portugal
11 months using the app
April 23, 2024

Helpful directions, easy to navigate and reply to people.

Shopitland
New Zealand
6 months using the app
July 16, 2024

facil de usar y muy útil

onrushw23fh
Spain
5 months using the app
March 30, 2024

Works good, but there is some issues when sending a message. It always says "failed to deliver" after clicking send, but it sends after clicking "retry". It always sends the message on the second try.

StoresByNico
Denmark
3 months using the app
May 30, 2024

https://949535-84.myshopify.com/discount/XN0A6PQJPCDC

Sami Asli🌿 💙✅️
Norway
4 months using the app
January 30, 2024

Very cool app that has its own phone app. When a customer messages me, I get the notification and it allows me to respond immediately. I love it. It makes it easier to provide fast customer service and to be able to answer customer inquiries instantly. Sometimes I'll miss an email, but I never miss the Shopify Inbox alerts.

FUZED LABS
United States
19 days using the app
April 8, 2024

Very easy to set up. It's a great way of communicating with customers in real time.

iwatani-us
United States
3 months using the app
May 17, 2024

very good.

Sanskruti
India
Over 3 years using the app
February 2, 2024

It is a great and practical application, in our opinion, the only problem is that it sometimes logs out of the account automatically from the mobile device application. thanks. ( www.rehome.com.tr )

Rehome
Türkiye
4 months using the app
Edited October 15, 2024

:) ME GUSTA

Tienda Oficial Charros Jalisco Béisbol
Mexico
4 months using the app