Reviews (4,886)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

March 6, 2024

is good

ZenrichShopWorld
United States
3 months using the app
November 27, 2023

An easy way to communicate with customers right away. It's also a quick method for responding while shopping on the site. Love it! Thank You,
Kat Mar Adams

KAT MAR ADAMS
United States
Over 2 years using the app
June 5, 2024

la experiencia a sido buena y fácil de gestionar

Yane's Home
Spain
About 2 months using the app
January 15, 2024

Great amp to communicate with customers or prospects

B&G Guitars
Israel
About 1 year using the app
January 11, 2024

It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.

GGM Gastro Nordic
Norway
5 months using the app
January 16, 2024

Very useful and effective. Simple to set up and use.

Dynaplug-UK
United Kingdom
About 2 months using the app
May 23, 2024

Puiki platforma

Auxilium Mokymai
Lithuania
2 months using the app
March 14, 2024

Muito pratico gostei muinto, aprovado.

Ypê Variedades
Brazil
3 days using the app
April 6, 2024

Ottima App. Consigliatissima. Grazie.

Drinkshopstore.com
Italy
2 months using the app
March 25, 2024

ottima

ELECTRI
Italy
Over 2 years using the app