Reviews (4,847)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.
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molto comodo e semplice
It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc
I love it, makes my life much easier! Thank You
Very helpful app to communicate quickly with my customers no matter where I am at. I like how easy it was to install it and that it includes a mobile app so I get notifications right away when customer needs assistance.
Thank you for having this.
Muy facil de usar
çok başarılı bir uygulama.
It is good to install and use.
Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.
it is better if it can integrate to facebook messenger