Shopify Inbox , 4,477 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and mobile accessibility, with features like Quick Replies, product link sharing in chat, and missed chat response emails. It also offers insights into customer interactions. However, some merchants suggest improvements such as enhanced customization, improved push capabilities, proactive messaging, and better reporting features.

January 2, 2024

Love this app!

The Lavender Gemini
United States
9 months using the app
December 13, 2023

great app, but it would be good to have some sort of notification there is an email waiting (like a sound or something)

Hairworks Extra
New Zealand
About 1 month using the app
January 1, 2024

Fast communication with customers.

Gardenshop.hr
Slovenia
2 months using the app
January 1, 2024

app molto molto tile da usare con clienti e collaboratrici approvata 100%

MerKato
Italy
2 months using the app
November 18, 2023

Does everything I need. Would highly recommend.

Gizzy Gifts And More
New Zealand
Over 3 years using the app
January 26, 2024

great

GENE BLAST NUTRITION
United Kingdom
11 months using the app
February 13, 2024

tolle app die sehr durchdacht ist. es macht spass damit zu arbeiten! ich nutze sie gern und habe den eindruck dass sie auch gut bei den kunden ankommt

Jordan Olivenöl
Germany
12 months using the app
December 3, 2023

So far so good. Allows customers to voice questions or comments and we can respond very quickly.

BayMar Books
Canada
6 months using the app
December 13, 2023

Can't fault at all, good messaging system to connect with your customers.

IN CNTRL
United Kingdom
3 months using the app
May 16, 2024

It's ok.

SoundsGood Auto
Canada
Over 1 year using the app