Reviews (5,733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Good solution from shopify to handle most of the FAQ from customers.
This is a very welcome and cost effective application to our ecommerce operations.
Herbert Williams
Director eCommerce Operations
Maras Green
Easy to use. Enable us to provide a much better online customer experience
very helpful app, has been used by self and customers quite a lot
Easy to use and very convenient. Has also lead to many sales we would have not otherwise gotten
Love it !
I get my messages every time a customer contacts me. It's easy to set up, and I love how nice it looks. Thank you!
Thumbs up for SI Team, Great app to serve customers and manage in very well manner
I like Shopify Inbox a lot! It's such a golden accessory to my business when I'm unable to be reached. It's giving 'go check your emails' and hit respond.
It helped me a lot communicating with customers.
The android version's notification has a few minutes delay but it might be a problem from my phone. Will download and install to another phone to find out.