Shopify Inbox , 4,097 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

November 21, 2023

Good Job

Scentra
India
7 months using the app
December 3, 2023

Perfecto para preguntas rápidas ya hechas y que suelen preguntar mucho los clientes. Evitando gastar mucho tiempo en contestar a todas una sola persona. Puedes contestar cuando quieras y le avisan por correo electrónico. Todo genial de momento. Llevo 1 mes con la app y genial.

RetroSotano
Spain
16 days using the app
October 31, 2023

Very helpful and customers love it!

casabelladecor.net
United States
Over 2 years using the app
November 24, 2023

Übersichtliches Tool

Kraxlboard®
Italy
Over 1 year using the app
Edited January 15, 2024

Me encanta poder tener un chat directo en la pagina web y que pueda ver lo que hace el cliente en el instante

jpycosmetica
Spain
4 months using the app
November 24, 2023

Pretty easy to use

Wine at Home
United Kingdom
Almost 2 years using the app
November 1, 2023

easy and straight forward

Furzedon Manor
United Kingdom
Over 1 year using the app
December 12, 2023

GREAT APP!

Pro Game Sports
United States
12 months using the app
October 31, 2023

Great to have this chat option on our Shopify site.

Mountain Motos
United States
3 months using the app
January 18, 2024

Easy to use!!

KusKus
Thailand
19 days using the app