Reviews (5,733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
Refine
-
By rating
Shopify Inbox har økt antall bestillinger og sikret oss flere som ellers vi hadde mistet. Ser også at når vi er raskere til å svare så stiger bestillingene. Derfor prioriterer vi nå Shopify Inbox. Rask implementering og enkel å bruke. Glad vi startet med en gang forslaget dukket opp.
CEO Frank Christensen, gavetorget.no
Shopify Inbox has increased the number of orders and secured us more that we would otherwise have lost. Also see that when we are quicker to respond, the orders rise. That's why we now prioritize Shopify Inbox. Fast implementation and easy to use. Glad we started as soon as the proposal appeared.
CEO Frank Christensen, gavetorget.no
Simple and effective method to integrating a customer chat section to your site. I have noticed a noticeable increase in conversions with Shopify Inbox' automatic replies and have been able to regularly monitor what types of questions my customers are most concerned about through their chats.
Its quite good but really needs a transcript email function
I love it, makes my life much easier! Thank You
We've been using this for a few months now. This has been effective at engaging customers and answering questions. We've had at least 30 conversations (a meaningful number for our store), and the app has worked well.
It's good, but could be better. Hopefully it's something that will develop. 111111111111111111111111111111111111
So far using this app for messages from customers has been easy and quick.
Fantastic way to connect live with customers, allows me to add discounts and products too. Thanks for the great app!
It helps, but since it goes back to their email, I am not having much luck contacting them again.
Bravo , cool job Shopify team . Thank you all team
Regards from STOPARTS LTD Turkey