Reviews (5,734)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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So far using this app for messages from customers has been easy and quick.
It is fun to have my messages just pop up where my eyes are all day. It's enjoyable to have my messages appear where I'm looking all day.
Shopify Inbox helps me to keep my customer conversations organized.
Works good
Excelente servicio!
It's good to have a quick way to interact with customers.
Muito bom
It works as advertised, just a little slow.
The app is okay. It would be nice to be able to forward messages to other staff members who are not listed on the shopify list. We have staff who simply answer products questions and have no need for access to shopify.
It's a great way of keeping in contact with customers, as and when they require help.