Reviews (4,705)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer service with quick, efficient responses and a user-friendly interface. It integrates smoothly with Shopify, supports automated and AI-generated replies, and centralizes communications, boosting organization and conversion rates. Its free cost, effective mobile performance, and features like displaying customer cart details and location during chats are also highlighted, making it ideal for improving customer interactions within the Shopify ecosystem.

Edited April 22, 2024

I like it to be able to chat with customer quickly. I wish i can see the link of the items they are viewing at the time of chat but otherwise all good. Thanks.

Make Me Elegant
United States
Over 2 years using the app
December 13, 2023

Love it. Great way to communicate with customers from you smart phone!

The Sudsy Soapery Natural Products, LLC
United States
Over 2 years using the app
December 26, 2023

makes live easier :)

DaHÄNGER Barkworx Inc.
United States
Over 2 years using the app
January 28, 2024

I like the app :)

Natures Farmer Sea
Australia
Over 2 years using the app
May 31, 2024

gayet memnunum

Natur:re
Türkiye
Over 2 years using the app
July 31, 2023

nice tool for my store to cooperate with customers,
it works promptly and clear 24 and 7
thank you, Shopify team, for that!

Ponoma
United States
Over 2 years using the app
April 28, 2022

Very easy to use. Convenient for the seller and customer. Would definitely recommend to other sellers

Tempvs Watches
United Kingdom
Over 2 years using the app
July 27, 2022

This has evolved into a great way for us to capture customer queries. we are very happy with how it works and is proving great at capturing customer details as well.

No Guilt Bakes
United Kingdom
Over 2 years using the app
January 27, 2024

goooooooooood

HUGH Inc.
South Korea
Over 2 years using the app
May 7, 2024

Es una herramienta muy útil, me ha ayudado a resolver las dudas de mis clientes.

Anahi Colchas y Edredones
Mexico
Over 2 years using the app