Shopify Inbox , 4,312 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing real-time customer communication, leading to improved service and increased sales. They value its seamless Shopify integration, mobile functionality, and direct chat product links. The Quick Replies and automated responses are praised for saving time. However, some merchants seek more customization, advanced features like AI integration, proactive messaging, and improved reporting. The app's reliability and Shopify's support are highly valued.

December 10, 2023

i would recommend. It is very easy to use.

Tito's Jewelry Inc.
United States
About 1 month using the app
November 27, 2023

Does the job, better than many out there and free. What more could you ask for.

RLT Home
United Kingdom
4 days using the app
November 6, 2023

I appreciate being able to immediately see and respond to customers if we're busy.

NanoScapes
United States
Almost 2 years using the app
Edited December 3, 2023

I love Shopify Inbox - it's a valuable tool for my business. I've turned many inquiries into sales because it's so instant.

The Australian Wool Store
Australia
About 2 years using the app
October 19, 2023

Works really well - I like the ability to add a link to a product easily or add an image - Tim - Design In The Sand

Design In The Sand
United Kingdom
10 months using the app
November 23, 2023

Any easy way to chat with your customers if they need help.

Speedfactorshop
New Zealand
About 1 month using the app
December 8, 2023

Ottima esperienza e molto utili le risposte predefinite.

4Horses Equestrian Boutique
Italy
About 1 month using the app
December 27, 2023

Me ha servido para cerrar ventas al tener contacto con clientes cuando tienen el producto en su carrito

AKYAI
Mexico
28 days using the app
October 30, 2023

Very easy to use and it has increased my sales since adding this app to my store.

The Conjure Corner Store
United States
11 months using the app
January 27, 2024

goooooooooood

HUGH Inc.
South Korea
Over 2 years using the app