Reviews (5,734)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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good
works great. flexible and can be used across multiple devices.
It's a great way for customers to get in touch with us immediately.
Its good!
super easy to navigate and communicate
Inbox is very helpful for my online store. It help to chat to the customers automatically or manually . Thank you for the app.
Easy to navigate and use this system.
great to be able to address customers immediately
Not as immediate in chatting with customers as we would like. We were used to using Zendesk and having more data while chatting with customers.
It seems to work; the support is excellent.