Reviews (4,693)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer service with quick, efficient responses and a user-friendly interface. It integrates smoothly with Shopify, supports automated and AI-generated replies, and centralizes communications, boosting organization and conversion rates. Its free cost, effective mobile performance, and features like displaying customer cart details and location during chats are also highlighted, making it ideal for improving customer interactions within the Shopify ecosystem.
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It's asimple way to deal with customer queries. Nothing fancy but it works :)
Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.
Very great
good
This app has really been helpful to us. It doesn't just get the job done, it also captures customer's intent and where they are at on their journey to conversion.
Easy to use.
nOTIFICATIONS COME THROUGH WHEN THERE IS A MESSAGE FROM A CUSTOMER ON YOUR SITE. YOU CAN IMMEDIATELY REPLY TO THE CHAT.
The AI responses are great!
It's easy to view, reply and track your online conversations.
It is so very easy to use.