Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

May 2, 2024

pour l instant je n'ai aucun souci avec cette application

Hobby snail
France
4 months using the app
March 26, 2024

I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.

LaBron Perfume
United States
Over 2 years using the app
May 2, 2024

I like most parts of the appliction. I like the thread options and ebing to add answers for common quesitons

Customization Depot
Canada
4 months using the app
Edited May 19, 2024

Shopify Inbox has been central to my business since I began building my website. Giving my customers access to let me meet their needs is essential to getting them what they need when they need it. Thanks.

Love Light Minnesota
United States
3 months using the app
April 5, 2024

great

Modibodi Cyprus
Cyprus
Over 1 year using the app
March 28, 2024

Works really well. Great App for securing sales with better and more efficient communication with potential customers. Your life in cars

Yourlifeincars.com
United Kingdom
About 2 years using the app
May 2, 2024

its great to be in touch with your customers.

Mc.Clery
Slovenia
4 months using the app
April 24, 2024

Its Awesome App. I get My emails Quick and Notifies me.

FaithMade
United States
7 months using the app
Edited June 13, 2024

It works as advertised and is an easy way to communicate with customers.

Nutshell from Kiwi NZ Brands Ltd
New Zealand
Over 4 years using the app
April 1, 2024

Wonderful I love it!!

Pink Ice Jewelry
United States
Over 1 year using the app