Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 11, 2024

An absolute time-saver. You can craft replies to routine questions and provide customers the info they are looking for, without much sweat.

Mangalore Spice
India
About 1 year using the app
April 10, 2024

great app to stay InTouch with your costumers.

KAIWORKS
United States
About 1 year using the app
March 20, 2024

Easy to use. Could filter out spam & unwanted messages better!

Zafiro Equestrian
Spain
Over 2 years using the app
March 8, 2024

Gewoon goed!!!

Herman Brood Museum
Netherlands
About 3 years using the app
May 5, 2024

It is simple to configure and use

NASEEM PERFUMES, LLC
United Arab Emirates
2 months using the app
June 10, 2024

Thumbs up for SI Team, Great app to serve customers and manage in very well manner

Salrog ( Powered By Solnuance LLC )
United States
1 day using the app
Edited October 25, 2024

This app is a boon to non-programmers, particularly with the AI supplemented Help Centre. It seems to handle most product sale situations and provides prompts and assistance with marketing.

It sure beats the hell out of other non-programmer type software that is not specifically built for sales.

Clarence River Farm
Australia
Over 2 years using the app
April 2, 2024

Used the app a few years ago and wasn't happy with the customization. Those issues have since been fixed. Using it again now and pleased with the functionality.

Aquarium Plant Lab
United States
Over 1 year using the app
April 16, 2024

Molto utile per chattare con i clienti sia da app che da mail. Funziona! Scrivono e si riescono ad avere anche conversazioni piacevoli oltre il lavoro. Consigliata!

MyCosmoCare
Italy
10 months using the app
March 19, 2024

Good way to establish ideas on custom orders.

Yakups® RV Kayak, Bike, & Boards Custom vertical rack www.Yakups.com
United States
Over 2 years using the app