Reviews (5,734)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 3, 2024

It is very easy to be able to communicate with my customers this way.

Sweet and Simple Crafts
United States
Almost 2 years using the app
March 29, 2024

The app works well. Would be nice with built-in translation tool as we use it for multiple languages

Project Nord (JP)
Denmark
About 1 year using the app
April 3, 2024

Easy to use. I like the ability to add photos.

Carolina Bling Queen
United States
About 2 years using the app
February 26, 2024

AWESOME APP!

Great price at FREE : ).. great feature/gesture for your shop owners.

BoatForTrump.com
United States
6 months using the app
March 4, 2024

YOU NEED A BUTTON OR OPTION TO ALLOW TO CLOSE ALL OPEN CONVERSATIONS OR OLD MESSAGES

Datsun Garage
United States
Over 2 years using the app
March 25, 2024

Its great for us because we have people and can cover the hours .

SassyAssyClubwear
United States
8 months using the app
April 23, 2024

Helpful directions, easy to navigate and reply to people.

Shopitland
New Zealand
6 months using the app
February 18, 2024

this app is very convenient and work good

Zippy Dynamics Dog Apparel
United States
About 3 years using the app
July 16, 2024

facil de usar y muy útil

onrushw23fh
Spain
5 months using the app
December 4, 2023

Super easy to navigate, answer customer questions and locate the order their inquiring about.

Bubble Baby
United States
About 1 year using the app