Shopify Inbox , 4,382 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

November 4, 2023

When you are offline the message comes right to your email box. It gives you the opportunity to reply to your customer right away.

SUMPTUS LASHES CAPTURE THE ELEGANCE
United States
9 months using the app
February 3, 2024

No issues so far :)

Tasha's Top Frames
Canada
7 days using the app
March 30, 2024

Usefull, easy to set up, go to app for messaging.

albericshoes
Lithuania
38 minutes using the app
December 3, 2023

Ha sido un gran descubrimiento y me sigue sorprendiendo, agradezco que sean tan innovadores y apliquen su evolucion para beneficio de los usuarios

BoticaFloral
Mexico
Almost 2 years using the app
January 3, 2024

be current on notification

Pretty Faces BY Renate
United States
Almost 2 years using the app
April 8, 2024

Ottimo servizio

Centro Gioco Verbania
Italy
Almost 2 years using the app
November 10, 2023

Easy to use, i like the added features that connect with my store.

3 Bees Bakeshop & Supply
Canada
Over 2 years using the app
December 6, 2023

Helpful to stay connected to customers in real time

Margaret River Made
Australia
Almost 2 years using the app
December 26, 2023

il est super bien et fzcile

Candyking
Belgium
Almost 2 years using the app
December 22, 2023

it was aoswm to talking some one about that the custom.

ZahirbeautyStore.com
United Arab Emirates
About 2 months using the app