Shopify Inbox , 4,245 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing real-time customer communication, leading to improved service and increased sales. They value its seamless Shopify integration, mobile functionality, and direct chat product links. The Quick Replies and automated responses are praised for saving time. However, some merchants seek more customization, advanced features like AI integration, proactive messaging, and improved reporting. The app's reliability and Shopify's support are highly valued.

November 26, 2023

Easy and efficient way to enhance client experience.

MAYER
Canada
About 1 year using the app
February 22, 2024

je peux encourager d'autres marchands a vendre sur shopify car c'est une plateforme qui a beaucoup de visibilite et qui n'est pas difficile a administrer.

BRUME BRILLANCE
United States
About 1 month using the app
December 6, 2023

Easy to use!!

Eichers Hobby Farm
United States
Over 4 years using the app
October 19, 2023

Works really well - I like the ability to add a link to a product easily or add an image - Tim - Design In The Sand

Design In The Sand
United Kingdom
10 months using the app
April 8, 2024

Ottimo servizio

Centro Gioco Verbania
Italy
Almost 2 years using the app
January 27, 2024

goooooooooood

HUGH Inc.
South Korea
Over 2 years using the app
October 26, 2023

Excellent way to communicate with clients.

HEX Fireworks Ltd
United Kingdom
Almost 2 years using the app
January 9, 2024

Great

Morgans, Your Local Builders, DIY & Agricultural Merchants
United Kingdom
6 months using the app
December 2, 2023

Just Works!

The Clean Green Company
New Zealand
Over 1 year using the app
November 15, 2023

I'd love it to be better integrated with the admin pages - aside from that - its pretty neat!

Plum Organics Papamoa
New Zealand
Over 1 year using the app