Reviews (5,733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Very easy to use and helps support our customers quickly! :)
My favourite feature is all the customers cart info, order history is right there at your fingertips! No need to go into there profile or ask them for a screenshot of there cart. Great customer service app!!
This easy to use app helps answer potential customers questions and which funnels more leads into sales. This increases revenue.
it is great
It has been a great tool to communicate with our customers and prospects.
Not bad, but still a lot of room for improvement, too few options for personalisation
so far so good but I would love flexible plat form that support small business
Impossible to change the email address that email notifications go to.
If you have more than one store, it is hard to handle them through this app. This is my only concern why I do not use this app.
Hi, There. Thank you for taking the time to leave your review. We appreciate this feedback, and if you would like to include any additional information on what specifically you're finding to be a challenge while using the Shopify Inbox app and managing multiple stores, you can leave another review or feel free to message Shopify on any of our socials. Our team is always working to improve all users experience with the app. -Kitana, Shopify Support
Un sistema efficace per il primo contatto con i clienti, i messaggi arrivano anche via email quindi li leggi quando vuoi e non ne perdi nessuno