Reviews (5,734)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 19, 2024

It's easy to view, reply and track your online conversations.

Urban Renewal Consignment
United States
About 2 years using the app
April 20, 2024

Great experience with this app

Dhampur Green
India
About 2 years using the app
May 16, 2024

Very easy and practical

ADHMIND
Italy
3 months using the app
April 19, 2024

Good App for shopify. Good user experience

DailyAlertDeals
United States
About 2 years using the app
July 17, 2024

love

Marlena
Lithuania
24 minutes using the app
April 5, 2024

I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!

Alpine Bee Candles
United States
Over 4 years using the app
May 22, 2024

I like the Phone app as it makes it so customers can actually be communicating efficiently with support.

Blue Moon Delta
United States
About 1 month using the app
June 19, 2024

So far so good, testing; haven't went live yet.

Thank you

shopeverythinghappy
United States
About 20 hours using the app
May 28, 2024

muito boa, recebo automatico gostei muito, so poderiam expecificar o produto do cliente quando nos mandam msg

Tienda Nexday
Colombia
21 days using the app
April 18, 2024

Perfect. Great app. Love it.

Xialla
Canada
About 2 years using the app