Reviews (4,847)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.
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Puiki platforma
everything in one place! and can use across mobile as well
great
great
i would give a 3 because it WILL NOT ALLOW ME TO. It really bugs me that even if i answer quickly it always goes to an email even if they are still on the site. I'd like it to be more of a real time app instead of multiple emails back and forth! Otherwise it is very handy to use and have chat on your site and yeah, it is FREE. So - I was giving higher but dropped it down to a three because reviews are not legit.
Live Chat allows people to preview what the customer is typing to help better anticipate their needs and give an almost immediate response. Watching dots ... is a waste of time when every second matters
Ich bin sehr zufrieden mit der Funktionalität der App, viele Standard Fragen können direkt beantwortet werden, so hat sich auch seit Einstellung der App in meinem Shop die Kundenanfragen Anzahl stark verringert. Super Funktion ist auch die Schnell Antwort Möglichkeit. So können Standard Fragen wie Themen zum Versand, gebrauch, Inhalt und Co direkt für den Kunden beantwortet werden ohne selbst aktiv werden zu müssen.
Great app, does what I want it to do
goog
Excellent app. Stopped using paid apps as this was so easy to use and had all the features we required and is free. Recommend you try it for your business too. MLx