Reviews (4,919)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.
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This has been excellent for us. We had very few "message" enquiries through third party apps but this one tends to trigger plenty of solid inquiries.
Working good for me!
Allows us to connect to visitors and customers at the right time, right when they're shopping - and gracefully handles when we're not available. Great product which helps us deliver a great service.
Elle est pratique et facilite les échanges
Its AWESOME!
Seemless to integrate, easy to use.
Easy service to use and makes customers feel appreciated. Thanks
Muy buenas herramienta
Shopify me Inbox allows me to respond in a timely manner to request and questions, when I am away from my shop. Like any other app, there are hiccups, but my Customer Respond Rate has gone up and that helps with sales.
Good app,
Sam
Shopify Inbox has been a game-changer for managing customer interactions! It's intuitive, efficient, and really helps streamline communication.
Highly recommend for any e-commerce business looking to improve customer service.
its easy and it works.
Lord knows how much work it has answered.
I won't consider a different one!