Reviews (1,472)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable and comprehensive size charts that enhance online store functionality and customer experience. It is noted for reducing returns and boosting sales, with features that allow importing size charts from photos or Excel and support for multiple languages. The app is easy to set up, performs efficiently, and is complemented by quick and helpful customer support.

October 24, 2023

Good app, quite simple.

Joypetz Shop
Maldives
About 2 months using the app
Staytuned replied October 25, 2023

Thank you for the amazing review! We'd love to hear from you and determine what we can do to improve your experience.

Please feel free to contact our support team if you need assistance!

August 31, 2022

Great Customization and Awesome Customer Service! Love the app and it does everything it needs to do.

Bomens
Canada
2 days using the app
Edited March 27, 2019

Great app, makes sizing greater and simple, great layout and looks. Had some problem to integrate in the beginning, but got some great help from their custom service! Top notch!

Beach Babe Fashion
Norway
About 1 month using the app
Staytuned replied March 27, 2019

Thank you for your review! If you have any more questions, please let us know via the in-app messaging

Edited December 23, 2022

Easy to start using and build guides and recommenders. Initially had a hard time getting attention from the customer support, but they have improved since. Looking forward to see impact of better size guiding.

Astrid Wild
Sweden
About 1 month using the app
Staytuned replied December 16, 2022

Thank you for leaving this detailed review. I'm so sorry you had such a poor experience with us, but I'm grateful you've given us the chance to fix it. I know we've worked with you over the past week to resolve your technical issues and answer your questions. I'm sure Kiwi's going to be a great fit for your business, and we'll do our best to make sure the service issues you encountered never happen again!

Hannes Bez | Customer Experience Lead

Edited April 10, 2019

It's just like customized size chart, technicans are professional and respond in time, highly recommend!

beachsissi
China
2 days using the app
April 18, 2018

Great product even better support must have for any store. highly recommend

Vogue Cycling
United States
2 days using the app
February 25, 2021

Does exactly what you'd hope and more! The experience is user-friendly and easy to learn. Support team is fast and responsive as well.

Santorelli
United States
2 days using the app
June 24, 2018

This app is amazing, exactly what we needed! Their customer support is also excellent! The size chart link wasn't showing correctly on our website and they went in and adjusted our code to place it where we needed it, and they did this over the weekend! Recommended to all! You won't regret it :)

Wama Underwear
United States
1 day using the app
August 14, 2018

This app is awesome it does what it is made to do.
Support...Sam is GREAT he talked me all the way until I was able to set it up.
I would use this app again and I will recommend it to everyone.

Best Fashion Mall
United States
1 day using the app
Edited January 12, 2022

Very bad experience. After installing the app, there is a problem and the technician has not been contacted. The technician finally responded to the message and did not help me solve the problem. It has been procrastinating. Wait,wait,and wait!!!

Fizzdiy
Hong Kong SAR
About 2 months using the app
Staytuned replied January 22, 2022

Hi Fizzidy team! We are so sorry to hear that you had a bad experience. We have been trying to get in touch via email and even your site to help fix all of your issues. We'd love to work with you to make everything right!